Information Security Policy

MYDO (the "Business") protects the information entrusted to it by merchants and their customers through the Shopify app "MYDO - AI Customer Service Assistant" from threats such as accidents, disasters and crime. To earn the trust of everyone who uses the app, the Business follows the policy below.

1. Operator's responsibility — The Business is run by a single operator. The operator is personally responsible for information security and keeps reviewing and improving the measures in place.

2. Organization and rules — The handling of information, the management of devices and the procedure for incidents are written down and followed. If anyone is hired, they receive training and agree to confidentiality before starting.

3. Knowledge and skills — The operator learns about new threats and countermeasures from information published by public bodies and others, and applies it to day-to-day operations.

4. Compliance with laws and contracts — The Business complies with laws including Japan's Act on the Protection of Personal Information, the terms of Shopify, LINE and other platforms, and its commitments to merchants.

5. Response to violations and incidents — If a violation of laws or contracts, or an incident such as a leak of information, occurs, the Business deals with it promptly, informs those affected and takes steps to prevent it from happening again.

Established: October 15, 2026
MYDO (sole proprietorship), Hiroki Yanase